H & H G2 LLC is looking for a Regulatory Affairs Specialist in Salt Lake City, Utah to be responsible for managing audits, inspections, and renewals, ensuring compliance, preparing submissions, and maintaining technical files for product approval. Rqmnts: Bachelor’s degree in law, business, or related discipline, 12 months experience with the preparation of legal or business documentation. Please send all resumes to Attn: Hanssen Vernon at 514 W. Pickett Circle, Suite C. Salt Lake City. UT  84115 or at info@gourmandise.com

To support the GM and our FOH team be successful. Make guests and team members feel special, supported and valued

• Floor Operations

• Focus on Counter operations: case fulfillment, future orders, ordering product, guest hospitality

• Floor pre-shifts/communication with team

• Support the host stand and wait list and the expo to ensure food is accurate and timely

• Ordering

• Establish pars, manage inventory and place orders from commissary

• Training

• Lead the training of new FOH hires

• Facilitate GM in scheduling training shifts

• Cleanliness/Side Work

• Ensuring that checklists and side work are completed to brand standard with daily walkthroughs to identify and resolve cleaning and maintenance issues

• Point of Sale (Toast) Management:

• Voids/Refunds

• Finding checks, managing future orders and printing

• Enter new employee data

• Mastery of FOH ops (split checks, gratuity, modifying orders, table numbers, payment)

• Guest Recovery

• Resolving any guest issues and leaving them with a positive experience

• Financials

• Make accurate deposits, team checkouts

• Growth and Corporate Goals:

• Support GM in achieving “big picture” initiatives (labor, sales, growth)

• Co-leading leads meeting. Opportunity to attend weekly Ops meeting in GM's absence

• Professionalism

• Uphold the brand standards of professionalism and hospitality with guests and team in appearance, communication and presentation of self as a representative of Gourmandise

• Greet guests and seat them in an orderly fashion according to the rotation

• Be the first friendly face of the brand. Provide a warm welcome and fond farewell

• Assure that guests needs are met

• Bring menus and answer service questions

• Act as the maître d’ of the restaurant

• Pick up on body language and cues of guests to ensure we specialize our hospitality to meet their needs

• Communicate with servers, bussers, and management to ensure smooth operations.

• Will be cross-trained on the expo & bussing

• Make guests feel special. Do this with attentive service, product knowledge, and general love for people.

• Provide full table service.

• Master our counter product list and the full menu.

• Enter orders in our Point of Sale system and deliver food and beverages to guests.

• Will be cross-trained on bussing, hosting, expo, and basic barista/bartending. Servers will be asked to fulfill these duties at times.

• Ability to offer the polish and professionalism of fine-dining and blend that with a quick pace and high volume. Assure that guests' needs are met.

• Communicate with team members effectively to ensure smooth operations.

• Make guests feel special. Do this with attentive service, product knowledge, and general love for people.

• Assist guests at the counter. Provide descriptions, explanations, and recommendations to our guests.

• Box up and ring up purchases.

• Restock product as it is sold.

• Take phone-in, online, cafe orders.

• Prep and packaged 3rd party delivery orders. 

• Take drive thru order (Draper and American Fork locations only).

• Will be cross-trained on expo and our coffee program.

• Finish pastries and desserts. Some decoration and production will be required.

• Coordinate with kitchen staff for togo, grab-n-go, hot orders and pastries.